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Demystifying the King: Making Content Available to All
Content is king, they say. But without a means to efficiently reach the end user, content will not thrive. We... learn more
SPi Global joins forum for e-learning standards
June 13, 2013, Tinley Park, Illinois. SPi Global, one of the world’s leading content solutions... read more
Frankfurt Book Fair 2013
The Frankfurt Book Fair is a meeting place for the industry’s experts and the most important... learn more
Publishing Business Conference & Expo 2013
The annual Publishing Business Conference and Expo is ae must-attend event for publishing executives. Held... learn more
SPi Global at the 2013 BookExpo America
John Wheeler, Senior Vice President for Strategy and Emerging Technologies, gives a talk during the... read more
SPi Global clinches spot in world’s top outsourcing companies
May 15, 2013, Manila, Philippines. SPi Global, the Philippines’ most recognized Business Process... read more
CeBIT Australia 2013
Join SPi Global and over 450 business technology exhibitors in this much-awaited event where more than 30,000... learn more
14th Annual Call Center Week
Join SPi Global and over 1,200 customer-focused executives at the largest, most comprehensive call center... learn more
Stop Alienating Your Customers: Lessons on a Winning Experience from CMIQ Research
Join CMIQ and a panel of customer experience professionals as they share insights that will help your... learn more
How do you get your content to as many people as possible?
How do you get your content to as many people as possible? SPi Global can show you. watch video
SPi Global offers mobile apps for books, magazines, journals
April 4, 2013, Tinley Park, Illinois. SPi Global, one of the world’s leading content solutions... read more
Top 10 Reasons to Plan for a Successful Migration to EPUB 3/HTML5
The impact of EPUB 3 and HTML5 continues to expand. In this keynote by John Wheeler, Vice President of watch video
UKSG 36th Annual Conference and Exhibition: Bournemouth
UKSG is a registered charity and a company limited by guarantee. Our vision is to use our breadth of... learn more
SPi Global Talks ePub 3 at Digital Book World 2013
SPi Global explains how ePub may be the most viable option for digital publishing for the near future. watch video
About SPi Customer Relationship Management Solutions
SPi Global is the BPO partner of choice for those who expect exemplary service, professionalism, 24/7... read more
IAOP World Summit 2013
The global community of outsourcing professionals will meet to network, share personal & business... learn more
Listen, Measure, Engage: Optimize Customer Care Through Social Response Management
Investments in Social Media have breached the billion-dollar threshold. For key decision-makers, there are... learn more
Listen, Measure, and Engage
Investments into Social Media has rapidly moved into the billion-dollar threshold, and key decision makers... read more
Improving Sales Conversion Performance using Lean Six Sigma
CHALLENGE: The challenge involves meeting conversion goals during peak volume periods, improving market share... read more
HackensackUMC Expands Billing Services Partnership with SPi Healthcare
SPi Healthcare, the leading integrated revenue cycle and clinical documentation improvement firm, today... read more
SPi Healthcare CEO Shares Position on ICD-10 Delay: Continue to Move Forward and Implement Coder & Physician Education Now
John O’Donnell cites the importance of getting coders and physicians educated to embrace ICD-10... read more
SPi Healthcare - Focus on Performance: Revenue Cycle Management part 2
Tune in for a continuation of our discussion from last time regarding your revenue cycle. Physician alignment watch video
SPi Healthcare - Focus on Performance: Revenue Cycle Management part 1
The complexity of managing the revenue cycle has never been greater than in today's healthcare watch video
The Changing Landscape of Outsourcing and Contact Centers
In today’s rapidly-evolving call center environment, “innovation” is no longer a pipe dream... learn more
Journey to Process Excellence: The Need for a Quality Model – and How to Get Started
Starting a journey towards quality service delivery and sustaining excellence has two components: knowing... read more
SPi Healthcare Named to the 2012 HCI 100 List
List recognizes the top 100 revenue-earning companies in the industry TINLEY PARK, Ill., May 24, 2012 (... read more
Scoot taps SPi Global for call center services
May 3, 2012, Manila, Philippines. Scoot™ Pte. Ltd., the low-cost subsidiary of Singapore Airlines (SIA... read more
Alleviating Publishing Pain Points at Their Source
The transformations that have taken place in the publishing industry over the past decade, let alone the past... read more
Need Help Behind The Scenes? SPi Global Customer Service Has Your Back
CHALLENGE: Expand service without increasing costs When you’re an industry leader, the bar is... read more
SPi Global Creative Services Drive Client Growth and Customer Satisfaction
CHALLENGE: Company expansion tests resource and fulfillment needs An 80-year old UK-based law firm... read more
SPi Global wins Best BPO Award in Vietnam for 3rd time
SPi Global Project Manager Pham Thi Huong Lan accepts the award from Sao Khue officials. April 25, 2013, Manila, Philippines. SPi Global, a leading globally recognized full-service BPO provider, has won an award for best BPO Read More
SPi Global opens new call center in Madison
Leading Philippines-based BPO company in search for more than 100 employees. Madison, WI, April 18, 2013. SPi Global, one of the world’s leading business process outsourcing (BPO) and call center outsourcing companies, is Read More
Demystifying the King: Making Content Available to All
It would be stating the obvious to say that publishing has changed over the last decade or so. What we knew as publishing in the 20th century hardly resembles the 21st century version. We can mark change in terms of Read More
“Power to Inspire” campaign wins Anvil Award of Excellence
March 13, 2013, Manila, Philippines. SPi Global recently won an Anvil Award of Excellence for its “Power to Inspire” corporate social responsibility (CSR) program during the 48th Anvil Awards held March 6, 2013, at Read More
SPi Global aims for 25,000 volunteer hours in one day
March 2, 2013, Manila, Philippines. SPi Global, one of the world’s leading BPO service providers is aiming for 25,000 employee volunteer hours in just one day on March 2, 2013, to carry out social responsibility projects Read More
HTML5: The Code to Maximizing Revenue
When Tim Berners-Lee first cooked up the World Wide Web in 1991, he included an easy-to-use formatting language suited to the borderless nature of the Internet: hypertext markup language, or HTML. Over the years, HTML has served Read More
SPi Global wins NOA CSR Award
November 19, 2012, Manila, Philippines. The European outsourcing community has again recognized SPi Global, one of the world’s leading BPO companies and the largest Filipino-owned BPO company, for its global corporate Read More
Social Media Response Management
SPi Engage is SPi Global’s social media response management (SMRM) solution. It helps companies manage incoming and outgoing online interactions – along with other marketing activities – to capture, collect, Read More
SPi Global in 2012 Global Services 100
August 25, 2012, Manila, Philippines. SPi Global, the largest Filipino-owned BPO company, has again been included in the 2012 Global Services 100 list, securing its place among the world’s top 100 BPO companies, and as the Read More
SPi Global Named to 2012 Global Outsourcing 100 List
July 16, 2012, Manila, Philippines. SPi Global, one of the world’s leading BPO companies and the largest Filipino-owned BPO company, has earned again a spot among the world’s top 100 outsourcing companies for the 7th Read More