About SPi Global | SPi Global

SPi Global is one of the world’s largest and most diversified Knowledge Process Outsourcing (KPO) and Customer Relationship Management (CRM) service providers in the industry in terms of clients, geographic presence, and capabilities. We have over 14,000 employees in 24 locations in North America, Europe, and Asia.

For more than 500 clients worldwide, SPi Global provides operational excellence, superior customer service, and exceptional value.

With SPi Global, you can be assured of the following:

• Custom-created solutions
  We respond to your most complex KPO and CRM outsourcing needs with our holistic, custom-created solutions. These solutions will surely exceed your expectations, both today and over the long term. We take partnerships seriously, many of our customers have been our partners for years, even decades.
   
• Internationally- recognized excellence
  SPi Global continues to be consistently recognized as one of the leading BPO service providers by independent consultants and the global BPO community. Recent recognitions include the following:
  • "Non Voice Excellence of the Year Award", International ICT Committee
  • "The Philippines Vendor of Choice", Everest Group
  • "No. 1 in Publishing Outsourcing", Black Book of Outsourcing Survey
  • We are also consistently named in the International Association of Outsourcing Professional’s (IAOP) Global Outsourcing 100 List and are ranked high in various service and industry segments.
• Time-tested expertise
  Our 30-year history allows us to offer industry-leading, time-tested processes n our niche markets in content business process outsourcing (BPO), customer relationship management (CRM) and healthcare.

  Our internationally respected standards and methodologies such as ISO 9001:2000, ISO/IEC 27001:2005, and Six Sigma provide a strong foundation for every engagement.