About Us

Global Solutions. Multinational Platform.

SPi Global is one of the world's largest and most diversified Business Process Outsourcing (BPO) service providers in terms of clients, geographic presence, and capabilities. We have defined the highest standards of excellence together with our clients for Knowledge Process Outsourcing (KPO) and Customer Relationship Management (CRM). Our global team of over 18,000 dedicated BPO professionals makes this possible.

We are also proud to let you know that SPi Global has been the "BPO Company of the Year" for 2011, a recognition given by the International ICT Awards. For more than 30 years, we have been offering Fortune 500 companies a full roster of high-quality, innovative end-to-end solutions. Our clients look to us for:

  • a wide range of voice and non-voice BPO solutions
  • the broadest global delivery network with 30 locations spanning North America, Netherlands, Australia, India, Vietnam, and the Philippines.
  • the ability to effectively combine deep domain knowledge with our core capabilities to deliver high quality, single source solutions that provide cost efficiencies, scalability, and exceptional customer care.

One Vision. Multiple Competencies.

SPi Global provides domain expertise in the Customer Interaction, Healthcare, and Publishing markets. We also provide services across a wide range of industries, including banking and financial services, government, information technology, media, not-for-profit organizations, retail, and travel. Through our key competencies, we support the vibrant BPO industry worldwide.

Established. Evolving. Exceptional.

Welcome to SPi Global. The future of BPO.