Procurement & Logistics
SPi Global is at the forefront of distributing IT products and services on a global scale to diverse markets. We have a successful track record of providing procurement and logistics services in the United States, Canada, Philippines, and the United Kingdom.
Whether we offer our services directly or through a 3rd party license, we offer solutions that support Business-to-Business (B2B) transactions such as purchasing, distribution to retail, and marketing. Our processes have improved negotiations and contractual agreements from beginning to end. We guide our clients throughout the process, including focal sales and customer engagement. We ensure excellent performance in handling your logistics requirements effectively.
Our current applications include:
- Account Management
- Order Processing
- Refunds
- e-Commerce
- Warranty Services
- Customer Retentions
- Dispute Resolution
- Returns and Reversals
- Order Management
- Customer Acquisitions
- Billing and Payments
- Order Tracking
- Helpdesk Support
- B2B Outbound and Inbound Sales
- Level 1, 2 and 3 Tech Support
- Warranty Configuration and Sales
- Cross-sells and Up-Sells
- Direct Corporate and Consumer Sales
- Consultative Proposal Development
- General Procurement
Gain additional insights on the eight reasons why choosing SPi Global can lead to lower costs, quicker response times, and higher customer satisfaction.
