The role of contact centers for quick service restaurants has changed dramatically. It has become a common practice to support standard delivery services, online menu support, broadcast and promotional service management, and real-time 24/7 support to enhance the food service experience.
SPi Global has adapted to this demanding role. We provide sales, product delivery, reservations, promotional services, technical support, and customer care for QS Restaurant clientele ranging from local franchises to three Fortune 500 food service companies. With more than 500 clients in total, we continue to maintain a customer satisfaction rating of 95% or above across all consumer programs.