July 16, 2012, Manila, Philippines. SPi Global, one of the world’s leading BPO companies and the largest Filipino-owned BPO company, has earned again a spot among the world’s top 100 outsourcing companies for the 7th consecutive year.
The International Association of Outsourcing Professionals (IAOP®), the global standard-setting organization and advocate for the outsourcing profession, has recognized SPi Global for excellence in its 2012 Global Outsourcing 100® list.
“Being in this prestigious list for seven consecutive years is proof of our long-term commitment to excellence,” said SPi Global President and CEO Maulik Parekh. “SPi Global was cited for its demonstrated capabilities in the areas of customer engagement, company, best practices, employee management, and executive leadership. This recognition belongs to our employees who worked so hard to maintain our enviable standing in the industry and to our client partners who have entrusted us with value-add processes in transforming their business.”
SPi Global is also included in the 2012 Sub List Honors: Best 10 Leaders – Entertainment and Media; Best 20 Leaders – Financial Services (Insurance); Best 10 Leaders – Document Management Services; Best 20 Leaders – Customer Relationship Management Services; Best 20 Leaders – Transaction Processing Services; and Multi-Year Winner.
“We have seen tremendous growth, maturity and expansion of services among outsourcing service providers as we publish this 7th annual list of ‘best of the best’ globally,” said IAOP® Managing Director of Thought Leadership, Jag Dalal, COP.
“Judges were impressed with the depth of provider and advisor’s relationships with their clients as shown through the references provided. Clearly, their clients appreciate the value they receive from their engagements. Intense competitiveness of the outsourcing world is also evident and shows continuing maturity and growth of the industry.”
The 2012 Global Outsourcing 100 recognizes the world’s best outsourcing service providers. These rankings are based on applications received and evaluated by an independent judging panel organized by IAOP®.
About SPi Global
SPi Global, BPO Company of the Year in the 2011 International ICT Awards, is a leading globally recognized, full-service BPO provider with 30 offices and facilities around the world, including the US, Europe, Philippines, India, Vietnam and Australia. It has over 18,000 employees delivering a wide range of solutions in Customer Relationship Management, Content, and Healthcare.
SPi Global is a wholly owned subsidiary of the Philippine Long Distance Telephone Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed on the Philippine Stock Exchange (PSE: TEL), and its American Depositary Shares are listed on the New York Stock Exchange (NYSE:PHI).
For more information, visit www.spi-global.com.
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit www.IAOP.org.
Contact: May Dizon
Director, Corporate Communications