Our Leaders

Maulik Parekh
Maulik Parekh
President and CEO
SPi Global
Maulik Parekh
Maulik Parekh
President and CEO
SPi Global

Maulik Parekh is the President and CEO of SPi Global Holdings. Prior to joining SPi Global Solutions, Maulik was Executive Vice President of Asia Operations for TeleTech Holdings.

At TeleTech, Maulik orchestrated a growth strategy that increased the company's Asian presence from 6,000 employees to over 22,000 employees across 14 sites. Under his leadership, the company won seven industry awards including the BPO Company of the Year from the ICT Committee in the Philippines.

Prior to joining TeleTech, Maulik was with Dish Network, a leading satellite TV provider in the USA, where he initiated the company's off-shoring strategy in India and the Philippines, led the Direct Sales Division and managed an operational team of more than 4,000 employees.

Maulik has a Bachelor of Engineering degree from Gujarat University, India and an International MBA from the Thunderbird School of Global Management, USA.

Ma. Isabel Bales
Ma. Isabel Bales
Chief People Officer
SPi Global
Ma. Isabel Bales
Ma. Isabel Bales
Chief People Officer
SPi Global

Isabel "Belle" Bales is a seasoned Human Resources professional with expertise in strategic organization planning and design, talent management, total rewards, employee relations, and overall HR delivery.

Prior to SPi Global, Belle has been the head of Human Resources for top BPO companies within the country and across the Asia-Pacific regions. She was previously based in Singapore and Malaysia, leading the Southeast Asia HR regional operations for a major management consulting firm.

Belle has a Bachelor of Science degree in Liberal Arts and Commerce - Major in Psychology and Business Management, and a Master’s Degree in Organizational Psychology from the De La Salle University, Manila.

Helen Marquez
Helen Marquez
Chief Information Officer
SPi Global
Helen Marquez
Helen Marquez
Chief Information Officer
SPi Global

Helen Marquez provides overall strategy and management of the Facilities Management Group and IT Infrastructure for the whole organization.

Helen has extensive experience in the BPO industry. Her main expertise lies in developing technical solutions to effectively meet client requirements.

Throughout her career, she has managed large accounts and spearheaded teams that have successfully implemented complex projects in telecommunications, banking, and manufacturing and distribution.

Helen holds a BS Computer Engineering degree from the Polytechnic University of the Philippines.

Ian Wilson
Ian Wilson
Chief Finance Officer
SPi Global
Ian Wilson
Ian Wilson
Chief Finance Officer
SPi Global

As Chief Finance Officer, Ian Wilson is responsible for the financial health of SPi Global and all its subsidiaries.

He comes to SPi Global from MediaQuest Holdings, Inc., a company owned by PLDT's Beneficial Trust Fund. As Chief Financial Advisor, he was involved in every aspect of MediaQuest's investments in media-related entities, ranging from broadcasting to print media.

Prior to MediaQuest, Ian was with PLDT's mobile telephone subsidiary, Smart Communications, Inc., where he served as the Senior Operations Advisor. In this role, he focused on mobile technology solutions supporting financial institutions. He also worked with other international mobile operators on establishing a new global industry body.

While working for Smart, he was responsible for multiple due diligence projects for both PLDT and the First Pacific Group.

Ian has over 20 years of experience in various disciplines including finance, operations, and management, and has also acted as Chief Executive Officer of Bigsave Holding Plc., Chief Financial Officer and Director of Metro Pacific Corporation, and General Director for Price Waterhouse, S.R. Vietnam.

David Thornquist
David Thornquist
General Counsel
SPi Global
David Thornquist
David Thornquist
General Counsel
SPi Global

David Thornquist serves as General Counsel, overseeing contracts, corporate governance, acquisitions, litigation, compliance and employment matters for SPi Global and its subsidiaries.

Prior to joining SPi, David was a Corporate Associate in the New York office of Clifford Chance (formerly Rogers & Wells) and an Assistant General Counsel of Prudential Financial, overseeing numerous securities, M&A and other corporate transactions.

In addition, he has counseled several technology companies as a solo practitioner. He has authored a number of articles published in leading trade publications (New York Law Journal, Mergers & Acquisitions, Financial Executive, Buyouts) on the impact of electronic discovery in conducting due diligence.

David is a graduate of the University of Wisconsin and New York University School of Law.

Mike Beninato
Mike Beninato
President
SPi Healthcare
Mike Beninato
Mike Beninato
President
SPi Healthcare

Mike Beninato is responsible for the management of SPi’s Healthcare division. He is committed to delivering an unprecedented level of service and guides SPi's clients into the future of healthcare and physician billing management.

Mike started with SPi's subsidiary, Springfield Services Corporation (SSC) as a Regional Account Representative responsible for building new business, and was promoted to President and CEO.

Prior to SSC, he served in various positions of medical accounts receivable management with Palos Community Hospital in Palos Heights, Illinois. He has over 20 years of experience in sales and financial management in the healthcare industry, including hospital and physician practice.

Mike earned his Bachelor of Business Administration degree in Accounting from Loyola University of Chicago.

Robert O'Dell
Robert O'Dell
President
SPi Content Solutions
Robert O'Dell
Robert O'Dell
President
SPi Content Solutions

Rob O’Dell is responsible for the P&L of SPi Global Content Solutions division and the group's strategy and growth initiatives.

He has over 20 years of in-depth experience and understanding of the publishing marketplace. He started with SPi as Vice President for Global Operations of Publishing and was promoted to Senior Vice President, Global Operations for Publishing. He focused on re-engineering efforts that led to improved productivity and profitability while simultaneously expanding operations in Vietnam and India.

Prior to SPi, Rob was Vice President of Global Data Fabrication at LexisNexis, where he was responsible for a five-year fabrication strategy that led to a significant increase in the unit's operational efficiency. He also held other management positions at LexisNexis.

Rob received a Bachelor of Arts degree in Political Science from the Bowling State University and Juris Doctorate degree from the University of Dayton School of Law.

Timothy Hardin
Timothy Hardin
Senior Vice President - Operations
SPi CRM
Timothy Hardin
Timothy Hardin
Senior Vice President - Operations
SPi CRM

Tim Hardin is responsible for the operations of SPi Global's CRM Business.

He has over 25 years of experience in successfully managing service organizations with expertise in new and expanding operations. Tim has led several start-up and aggressive growth service organizations to their next phase of development.

Prior to his appointment at SPi Global, he was the Chief Operating Officer of Sitel Philippines where he was responsible for leading an ambitious growth strategy that increased the employee base from 6,000 to over 11,000 in two years.

Tim also held other senior positions such as SVP and GM at ICT Group, Inc., CEO at New Medium Direct, Inc., President at Digital Lighthouse Corporation and Founder of Market Reach, Ltd. and TeleLink Systems, Inc.

Tim has a Bachelor’s Degree in Management from the University of Florida.

Ratnadeep Datta
Ratnadeep Datta
Senior Vice President - Operations
SPi Content Solutions
Ratnadeep Datta
Ratnadeep Datta
Senior Vice President - Operations
SPi Content Solutions

Ratnadeep "Ratan" Datta is responsible for managing the global operations of SPi's Content Solutions business unit.

Ratan started in SPi as operations head and went on to lead technology for the Publishing Unit. He led SPi's India Operations, and was instrumental in making it one of the fastest growing units within SPi.

Prior to joining SPi, Ratan was a Software Consultant for a Content Syndication start-up, Blue Ripple Inc., in Cambridge, MA. He also has years of research experience as IT Manager for the French Institute of Pondicherry (FIP) where he built software solutions for research and led the development of database applications. During this time, he underwent training in Paris on Java technologies.

Ratan is an alumnus of the Indian Military Academy, Dehra Dun and holds a Bachelor’s degree in Computer Science from Sri Aurobindo International Centre of Education, Pondicherry.

Gregory Sullivan
Gregory Sullivan
Senior Vice President
Global Sales

SPi CRM
Gregory Sullivan
Gregory Sullivan
Senior Vice President Global Sales
SPi CRM

Gregg is the Senior Vice President for Global Sales - CRM of SPi Global, managing both the Philippine and US Sales teams and streamlining sales-related initiatives across the Customer Relationship Management business.

He brings with him over 30 years of experience in sales and marketing, operations, business development, strategic account development and management, and resource management. His leadership has generated significant growth in corporate revenue from new and existing customers and strong management performance.

Gregg acquired a Bachelor of Arts degree in Communications Arts with a Minor in Economics from Allegheny College and a Graduate Certificate in Direct Marketing from Merrimack College in the US.