SPi Global helps a leading provider of educational digital books expand their range of services

Our client’s former business of renting out college books had become outdated. There was a tremendously growing opportunity in other student educational services – from homework help to test reviewers and even internship matching.

From a digital retailer of college books, client envisioned to become a platform that connects tools and resources with students who have educational and career goals to achieve.

Solution

• Dynamic Digital Conversion – 50 textbooks of exercises and solutions a month were converted from PDF or Word files into the more dynamic HTML5 format.
• Tutor Engagement – To enable live online tutorial services, SPi Global recruited and trained and hired digital-savvy tutors for the service.
• Image-Based Q&A Transcription – For handicapped students, an entire archive of image based Q & A was made accessible. SPi Global transcribed that archive into the acceptable format and maintained it at a capacity of 20,000 questions a week.
• Quality Audit on Test Questions – SPi Global ran quality audits on test questions uploaded to the platform to identify errors and missing components. A checklist containing points to be covered during the QA process was provided and all QA results shared with client each time a test component was completed.