Partners Group Logo

Partners Group acquires SPi Global from CVC Capital Partners Asia III.

Managua facility re-launches operations under new parent company SPi Technologies Nicaragua.

Divests healthcare business to ADEC Group.

Logo of SPI Global

Divests the Customer Relationship Management (CRM) business in the Philippines, United States, and Nicaragua to Japan-based Relia, Inc.

People at SPI Global

SPi Global was recently recognized by the Vietnam Software Association (VINASA) for successfully implementing a foreign Business Process Outsourcing (BPO) service in Vietnam.

SPi Global was recognized for developing internal tools that enabled the seamless delivery of the requirements of the most-used genealogy data subscription site in the United States and Europe. The work done by SPi Global was substantial in converting English and non-English handwritten public records dating as early as the 1500s into an online reference for the site’s subscribers. This is the fifth year that SPi Global received the prestigious award.

Logo IAOP The Global Outsourcing 100

SPi Global received special distinction as part of its inclusion in the 2016 Global Outsourcing 100 list by the International Association of Global Outsourcing Professionals® (IAOP®), for the 11th straight year.

SPi Global received special distinction as part of its inclusion in the 2016 Global Outsourcing 100 list by the International Association of Global Outsourcing Professionals® (IAOP®), for the 11th straight year.SPi Global received special distinction as part of its inclusion in the 2016 Global Outsourcing 100 list by the International Association of Global Outsourcing Professionals® (IAOP®), for the 11th straight year.

ACES Awards

Wins “Best Company to Work for in Asia of the Year” at the Asia Corporate Excellence and Sustainability (ACES) Awards in Singapore.

6th's Asia best employer brand awards logo

Earns Asia’s Best Employer in the 6th Asia’s Best Employer Brand Awards

The Global Outsourcing 2015

SPi Global is included among the International Association of Outsourcing Professionals® (IAOP®) 2015 Global Outsourcing 100® List. This is the tenth consecutive year the company has been included in the prestigious list.

- The company is included in the following sublist honors: Leader Size Group, Half Star – Distinguished in Delivery Excellence Judging Category, and Multi-Year Winner (since inception of list).

Business Worldwide Logo

Receives Best BPO Company in the Philippines award from Business Worldwide Magazine; earns President and CEO Maulik Parekh award for CEO of the Year, BPO Services.

 Sao Khuê Recognition of Excellence

Receives the Recognition of Excellence for Service in BPO at the Sao Khuê Awards organized by the Vietnam Software Association (VINASA)

 SPi Global (Xi’An) Information Technology Limited logo

Completes acquisition of all of the assets of China-based Bachieve International Inc; renamed SPi Global (Xi’An) Information Technology Limited.

Global Services Logo

SPi Global secures slot among top 100 BPO companies for the eighth consecutive year.

European CEO Awards 2013 Logo

Earns Best BPO Provider in Asia at the European CEO Awards.

Outsourcing Professional Award for Best BPO Team Plaque

Wins the National Outsourcing Association’s (NOA) first Outsourcing Professional Award for Best Business Process Outsourcing Team.

TIGHE Publishing Services Logo

Subsidiary Laserwords acquires Tighe Publishing Services, a full-service educational development house in the K-12 educational marketplace to position in the educational publishing business in the United States.

SPi Global receiving NOA Awards

SPi Global wins the Award for Corporate Social Responsibility at the 2012 National Outsourcing Association (NOA) Awards. Our CSR program “Power to Inspire” was bestowed the highest honors among the many CSR programs of some of the best outsourcing companies in the Philippines.

2012 Global Services Logo

SPi Global continues to rank in the prestigious Global Services 100 Survey. SPi Global was cited in the following categories:

- Top Mid-Tier BPO Provider. 
- Top Industry-Specific Niche Leader. 
- Top Global Knowledge Process Leader. 
- Leader – Mid-tier Customer Management Services.

Laser Words Ltd. Logo

Acquires Laserwords Private Limited from India’s Murugappa Group. Laserwords is one of the pioneers and most successful publishing BPO companies in India's Education sector. The acquisition expands the depth and breadth of the company’s content solutions business and strengthens presence in the Scientific, Technical, Medical and Legal verticals.

SPi Innovation Lab Logo

SPi Global launches the SPi Innovation Lab, a platform for developing and testing new innovations for clients. The SPi Innovation Lab involves a formal standardized process undertaken with strategic customers to help develop innovations in the BPO content space. It encompasses the company’s strategy, marketing, technology, and research and development units. Among other things, Innovation Lab works on projects involving conceptualizing “e-primary” workflow and production process for books and journals, improving the “content experience” through enhanced eBooks, ePub 3.0 and HTML5 deliverables, partnership approach with client teams in overall process optimization, and pilot projects in services and solutions not commonly outsourced.

Springer Logo

Wins biggest scientific conversion project from Springer, one of the leading publishers of scientific and professional journals and books in the world, to digitize and archive 70,000 books dating back to the 1840s.

PLDT completing the creation of SPi Global Holdings, Inc.

Our parent company, the Philippine Long Distance Telephone Company (PLDT), completes the creation of SPi Global Holdings, Inc. There are now two operating entities under this company: SPi Technologies, Inc. and SPi CRM, Inc. (formerly known as ePLDT Ventus, Inc., which earlier subsumed two other call centers, namely, Vocativ Systems, Inc. and Parlance Systems, Inc.)

SPi Global receiving Non-Voice Excellence of the Year Award

SPi Global wins the International ICT Awards’ “2010 Non-Voice Excellence of the Year Award.”

2010 The Global Outsourcing

SPi continues to rank among the top 10 in the prestigious Global Services 100 Survey. The annual ranking by neoIT and the Global Services Magazine once again recognizes SPi as one of the “Best Performing BPO Providers” and a leader in Human Capital Development. SPi also ranks for the first time in the Emerging Asian Markets category.

- Best 5 Leaders in Document Management. 
- Best 10 Leaders for Administrative Services. 
- Best 20 Leaders for Customer Relationship Management Services.

Global Services 2009 Logo

SPi continues to rank among the top 10 in the prestigious Global Services 100 Survey. The annual ranking by neoIT and the Global Services Magazine once again recognizes SPi as one of the “Best Performing BPO Providers” and a leader in Human Capital Development. SPi also ranks for the first time in the Emerging Asian Markets category.

American Association for Cancer Research Logo

Renews partnership with American Association for Cancer Research (AACR) on editorial and content production services to all AACR’s journals.

Renews partnership with the Council of Science Editors and National Institute of Health to aid the African Journals Partnership Project (AJPP).

Peter Maquera

Appoints Peter Maquera as President and CEO

Regional Excellence Award Logo

SPi receives the Outsourcing & Offshoring Regional Excellence Award from the Philippine Department of Trade & Industry. This is a recognition given to SPi for its help in generating investments and employment in other regions of the Philippines outside of Metro Manila

2008 Global services

SPi continues to rank among the top 10 in the prestigious Global Services 100 Survey. The annual ranking by neoIT and the Global Services Magazine once again recognizes SPi as one of the “Best Performing BPO Providers” and a leader in Human Capital Development. SPi also ranks for the first time in the Emerging Asian Markets category.

SPi launches its new Managed Review offering

Launches new Managed Review offering; becomes first to offers legal clients complete, end-to-end discovery and document review services for a simple, per-document price.

International Association of Outsourcing Professionals

SPi receives several awards from the International Association of Outsourcing Professionals (IAOP). The company is included in the categories “Top Offshoring Providers,” “Top Companies Serving the Healthcare Industry,” “ Top Companies Offering CRM Services,” and “Top Companies Offering Administration and Corporate Services.”

2007 Socha Gelbmann

SPi Legal is named one of the “Top 20 Overall Service Providers” by industry leader Socha-Gelbmann in its Annual Electronic Discovery Survey of the litigation support market.

 

2006 Global Services

SPi ranks among "Top 10 Best Performing BPO Service Providers" and "Top 10 Leaders in Human Capital Development" in the Global Services 100 Survey for 2005. This survey was conducted by the Global Services Magazine; and neoIT,, a consulting firm specializing in services globalization and the Global Services Magazine

SPi Brand Logo

SPi Technologies launches its new “SPi” brand name. The company moves to leverage its multiple competencies and synergies through a unified brand.

2006 The Global Outsourcing

SPi was named “Global Outsourcing Leader” by the International Association of Outsourcing Professionals (IAOP) in The Global Outsourcing 100 list

SPi Legal is awarded top 10 status by Socha-Gelbmann Electronic Discovery Survey.

SPi Foundation responds to the Tsunami disaster

SPi Foundation responds to the Tsunami disaster in India with substantial employee and corporate donations. Furthermore, SPi employees respond to the Hurricane Katrina relief efforts by supporting the Central Texas High Tech Hurricane Fund for Hurricane Relief, which helped thousands of families that relocated from the Gulf Coast to the areas in and around Austin, Texas.

SPi partners with Springer Science and Business Media

SPi partners with Springer Science and Business Media, and Philippine social progress organization Gawad Kalinga (meaning “to give care”) to revitalize housing in a Metro Manila slum community.

SPi is taken private from the Philippine Stock Exchange. 

Prestigious Science magazine selects SPi Publishing as composition vendor.

Prestigious Science magazine selects SPi Publishing as composition vendor.

SPi gains CMMi Level 5 accreditation

SPi gains CMMi Level 5 accreditation, the highest level of quality certification in the software development industry.

Acquires Med-Type, a medical transcription company based in Nashville, Tennessee.

SPi Foundation begins partnership with The Children’s Hour

Partners with The Children’s Hour, an international charity that calls on individuals and companies to donate an hour of their earnings to local programs benefiting children and the youth.

Expands book services capabilities in India

Expands book services capabilities in India through the acquisition of Kolam Information Services.

launch of the SPi Foundation

Launches SPi Foundation; inaugurates community investment program.

Enters the US medical transcription industry

Enters the US medical transcription industry.

Pioneers in the hybrid onshore-offshore production model

Philippine-based operations enter the journal editorial, content production, and the litigation support services market; pioneers the hybrid offshore-onshore production model.

Appoints Ernest Cu as President and CEO

Accredited with ISO 9001:2000 Quality Management Systems

Becomes one of the first companies in the BPO sector to receive accreditation to ISO 9001:2000 Quality Management Systems.

Successful IPO on the Philippine Stock Exchange.

Successful IPO in the Philippine Stock Exchange.

Founded by Alan R. Fraser in Manila, Philippines.

Allan Frasier establishes SPi Technologies, one of the first companies in Asia to provide content outsourcing services to Fortune 500 companies like Boeing, Reed Elsevier, and Sony.

OWNERSHIP

Logo of PLDT

Partners Group is a global private markets investment management firm with over EUR 54 billion (USD 57 billion) in investment programs under management in private equity, private real estate, private infrastructure and private debt. The firm manages a broad range of customized portfolios for an international clientele of institutional investors. Partners Group is headquartered in Zug, Switzerland and has offices in San Francisco, Denver, Houston, New York, São Paulo, London, Guernsey, Paris, Luxembourg, Milan, Munich, Dubai, Mumbai, Singapore, Manila, Shanghai, Seoul, Tokyo and Sydney. The firm employs over 900 people and is listed on the SIX Swiss Exchange (symbol: PGHN) with a major ownership by its partners and employees.