SPi Global

Media and Technology

Digital disruptions and uncertain times have accelerated transformation of business, operating and technology models to new digital centric models.

We help the industry make a successful transformation in digital world by blending technology and human augmentation.

SPi Global and Media

Digital upending of revenue models is accelerating.

We help the Media and Entertainment industry to recognise and respond to opportunities arising from transition to digital content, customer experience and commerce.

Our work in data and content helps firms across industry sub-segments including information services, education, publishers, motions pictures, music, TV, radio, and professional services businesses.

Content and Data

We help our content centric clients to rapidly scale omnichannel content production, distribution and enhance consumer engagement.  Learn more.

We help our data centric clients derive business value from unstructured data by making it accessible, adaptable and actionable. Learn more.

Our core services for the industry sub-segments include:

  • Content preparation, production, post-production, modernisation, delivery, management and performance analytics
  • Monitor, acquire, enrich and deliver connected intelligence from multi-format, multi-channel unstructured data
  • Scale marketing by supporting creation, planning and execution of marketing collaterals, campaigns and performance across print and digital channels

Experience

Content is King. Customer Experience is Queen.

Dubbing as a localization tool is key to success in the new battlegrounds of customer experience and personalized digital content – such as audio, video and games.

Today’s studio-based solutions are too slow, expensive, not sufficiently scalable. Pure technology solutions produce poor and artificial sounding results.

Our localisation solution SmartDub offers a disruptive service by mixing automation with human layers to deliver multi-lingual translation and voice dubbing with human emotions and modulations. Experience our localisation service in action.

Commerce

Enhanced customer engagement is key to acquire and retain customers to drive a sustainable commercial growth.

Our Customer Engagement and Commercial support services help our clients by embedding within client’s front and mid-office commercial and account management operations across multi-channel and multi-touch points. Learn more.

SPi Global and Technology

Stay ahead with always-a-start-up mindset in responding to trends, competition, innovation and regulatory scrutiny.

We help the Technology industry’s continuous transformation of operations, scaling platform business and enhancing omni channel customer engagement.

Our work in data and content helps firms across industry sub-segments including software platform, social media platforms, and consumer services technology businesses.

Operations

In digital world, technology firms are essentially becoming platform-as-a-service business.

We help the industry respond rapidly and transform on the face of changing consumer behaviours, technology disruptions and competitive disruptions.

Our core services include:

  • Media services such as monitoring and moderating content for rights and permissions, quality assurance, compliance checks and brand safety
  • Campaign and creative post-production, re-production, localisation. Learn more.
  • Ad operations related activities such as trafficking, optimisation, monitoring and verifications of ad delivery and reconciliation
  • Monitor and acquire data from multi-digital-channels and in multi-formats in building structured data and insights. Learn more.
  • Data activities such as collect, clean, de-dupe, disambiguation, enrich, labelling and multiple 1st party/2nd part/3rd party data feed transposing from multiple format to proprietary taxonomy. Learn more.

Scale

To future-proof itself the technology platform demands human augmentation at scale.

We help successful technology companies with our global and multi-lingual delivery network.

With our 7 delivery centres supporting over 15 languages, we help technology companies in their back and front office activities across technology, operation and commercials departments. Learn more about our delivery locations.

Engagement

Enhanced customer engagement is key to acquire and retain customers to drive a sustainable commercial growth.

As technology platform’s range of services and geographic reach broadens, we help our clients by embedding within client’s front and mid-office commercial and account management operations across multi-channel and multi-touch points.

Our core services for enhanced customer engagement are:

  • Sales and account management
  • Order fulfilment
  • License invoicing
  • Customer helpdesk
  • Claims and returns processing
  • Reporting

Learn more.

Contact Us

Any questions? Get in touch with us